CSU Live/Web Reference Pilot Project
Project Timeline
July/August 2002 -- Training and Orientation
Convey
Training: Convey Staff
Orientation: Rosemary McGill, Mark Stover, and James Tyler
MCLS 24/7
Trainers: Susan McGlammery (So Cal) and Mary Beth Train (No Cal)
Orientation: Kathleen Dunn and Janie Silveria
September 1, 2002 through May 31, 2003 -- Pilot Dates
Semester campuses may start in August
January 2003 --- Meeting (either in person or videoconference) of all participants
to review experiences with the protocols
January through May -- Reports due based on pilot protocols
January 2003 -- First Report due from participating libraries
February 2003 -- COLD Meeting -- Progress Report
April 2003 -- Second Report due from participating libraries
May 2003 -- COLD Meeting -- Final Report and Recommendation
April or May 2003 -- Meeting of participants (either in person or video conference) to
discuss experiences